Ulrich Pillau

Founder, Apaleo


Ulrich “Uli“ Pillau is an entrepreneur and angel investor. He is founder of Apaleo, a Munich based start-up developing a next generation cloud platform for the hospitality industry.
Previously Uli was involved in building up several very successful software companies in the hotel and travel space. His companies included Fidelio Software, today the worldwide leading Property Management System for hotel chains and hotels. Fidelio was later acquired by Micros and today is part of Oracle.
Subsequently he was leading IDeaS, a company offering the first scientific revenue management software for the hotel industry which quickly became the standard Yield & RMS system for hotels around the globe. In 2010, IDeaS was sold to SAS Institute and today is actively managing over a Million hotel rooms with its software.
Between 2010 and 2016 Uli was Managing Director of hetras which invented the first true Cloud PMS for hotel chains.
Apart from his current venture apaleo, Uli invests in start-up companies that develop innovative software and apps. for the hotel industry.
Uli is a frequent speaker on many conferences and panels for hotel and travel technology, and in his private life has a big passion for hotels & travel, technology and running.

Session title: The seamless mobile guest journey explained

Session description: Hotels and groups should always try to aim for a seamless mobile guest journey in general, but the execution could be different depending on the character of the hotel. Even 5 star and deluxe hotels might want to offer this as an alternative in order to attract younger wealthy guests that prefer using their mobile devices. Any other hotels and groups can increase their efficiency dramatically by automating the guest journey completely or at least parts of it. In the past this could only be achieved by investing significant money, and in many cases this could only be afforded by bigger hotel groups with big porckets. Today through open cloud platforms any hotel can achieve a reliable mobile, increase guest satisfaction & revenues, and become hugely more efficient

All session by Ulrich Pillau